Portfolio and Testimonials
We prioritise building strong relationships with the credit unions and building societies we collaborate with. By working closely with you, we gain valuable insights and feedback, allowing us to tailor our chatbot solutions to meet your members' needs.
Synergy Credit Union
Chatbot for mobile and desktop
"Our Chatbot, Sammy, delivers personalised and informative support, helping members to find the information they need, 24/7. This frees up our member service team to tackle more complex inquiries, allowing them the time to offer personalised solutions like financial planning and general insurances, to members. We continuously learn from the chatbot's interactions, allowing us to improve the member experience and address website issues for a smoother member journey."– Pat Morrissey, Marketing and Business Development Officer
Enterprise Credit Union
Chatbot for mobile and desktop
"I've had the pleasure of working closely with the CU Apps team for nearly four years now, and I can't speak highly enough of the experience. Having met the team on several occasions and spent hours over video calls, I can confidently say that they're not just experts in their field but also incredibly friendly and approachable. The level of service they provide is truly second to none. Whenever we've needed support—whether it's making updates in line with product launches or handling last-minute changes, they've always been right there, ready to help. And as for Bob, our chatbot, he's been a game changer for our members, consistently delivering accurate and helpful responses. The entire experience with CU Apps has been nothing short of outstanding, I can't fault them in any way."– Sam Brown, Marketing & Communications Officer at Enterprise Credit Union
Donore Credit Union
Ireland's First Credit Union
Chatbot for mobile and desktop
"As a credit union with tight resources, we are always looking for smart ways to enhance our offerings for members. Partnering with CU Apps has given us a Chatbot. With its generative AI ability it is giving us suggestions and feedback to update and adjust our website messaging and content while allowing another service channel to our members. We look forward to the new innovations that CU Apps will deliver to help us continue to grow our credit union and help us deliver for our members."– David McAuley, CEO
No1 CopperPot Credit Union
Chatbot for mobile and desktop
"Our chatbot "CopperBot" helps us free up staff time to allow us to use that resource elsewhere, it's been a great benefit. We love working with CU Apps, they're always thinking ahead and creating new solutions. And more importantly, our members enjoy using what they create as it bring them additional value."– Jo Moscrop, Chief Business Officer at No1 CopperPot Credit Union
Hoot Credit Union
Chatbot for mobile and desktop
"Owlbert (Einstein) is our favourite character, and has proved invaluable to us in supporting member enquiries. We learn alongside him to improve the service we offer and using Owlbert enhances the way we communicate with new and existing members."– Chris Canham, CEO at Hoot Credit Union
